Privacy Policy

This Privacy Policy describes how 9997233006 and its affiliates (collectively "9997233006, we, our, us") collect, use, share, protect or otherwise process your information / personal data through our website https://kraftkartindia.com (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.

If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time.

Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address.

Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information in accordance with applicable laws.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis.

We will also collect your information related to your transactions on Platform and such third-party business partner platforms.

If you receive an email, a call from a person/association claiming to be 9997233006 seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information.

Usage

We use personal data to provide the services you request.

We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about offers, products, services and updates; customizing your experience; detecting fraud and enforcing our terms and conditions.

Sharing

We may share your personal data internally within our group entities, affiliates, sellers, business partners, logistics partners, payment providers and other third-party service providers as required to provide our services.

We may also disclose personal data to government agencies or law enforcement agencies if required by law.

Security Precautions

To protect your personal data from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures.

However, transmission of information over the internet is not completely secure and users accept the security implications associated with internet usage.

Data Deletion and Retention

You may delete your account by visiting your profile and settings on our Platform.

We may retain your personal data for as long as required for the purposes for which it was collected or as required under applicable laws.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent

By using our Platform and providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy.

You may withdraw your consent by contacting us through the details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.